Jiliss is committed to protecting your personal information. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Jiliss ("Jiliss," "we," "us," or "our") operates the online gaming platform accessible at jiliss.xyz and any associated mobile applications (collectively, the "Platform"). We are committed to protecting the privacy and personal data of every individual who uses our Platform.
This Privacy Policy ("Policy") describes how Jiliss collects, uses, stores, discloses, and protects personal information in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
By accessing or using the Jiliss Platform, creating a player account, or submitting any personal information to us, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
Jiliss collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
Jiliss collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, payment details entry, support contact forms |
| Automated collection | Cookies, server logs, session tracking, device fingerprinting during Platform use |
| Third-party sources | Identity verification providers, payment processors (GCash, PayMaya, BPI, BDO), fraud detection services |
| Regulatory sources | PAGCOR-mandated player databases, AML watchlists, politically exposed persons (PEP) screening services |
| Public sources | Publicly available information used for identity verification or fraud prevention purposes |
Jiliss processes your personal data for the following specific, legitimate purposes:
Under the Data Privacy Act of 2012, Jiliss processes your personal data on the following legal bases:
Jiliss does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
Jiliss engages trusted third-party service providers to assist in operating the Platform, including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, fraud detection services, and customer support platforms. These providers are contractually bound to process your data only on Jiliss's instructions and in accordance with applicable data privacy law.
Jiliss is required by law to disclose certain player information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities upon lawful request or as required by applicable regulations.
Jiliss may disclose personal data to law enforcement agencies, courts, or other government bodies where required by a valid court order, subpoena, or other legal process, or where Jiliss reasonably believes disclosure is necessary to prevent imminent harm or illegal activity.
In the event of a merger, acquisition, restructuring, or sale of all or part of Jiliss's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that may result.
Jiliss retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | PAGCOR / AMLA regulatory requirement |
| KYC verification documents | Duration of account + 5 years after closure | AMLA / NPC guidelines |
| Transaction & financial records | 10 years from transaction date | AMLA Section 9 requirement |
| Gaming activity logs | 5 years from date of activity | PAGCOR licensing condition |
| Customer support records | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | DPA consent documentation requirement |
| Technical / device logs | 12 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, Jiliss will securely delete or anonymize your personal data in accordance with NPC-approved data disposal procedures.
Jiliss implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While Jiliss takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying Jiliss immediately if you suspect unauthorized access to your account.
Jiliss uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The types of cookies we use are as follows:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | No — essential for Platform operation |
| Functional | Language preferences, game settings, responsible gaming tool states | No — necessary for core functionality |
| Analytics | Aggregated usage statistics, page performance, error tracking | Yes — opt-in consent required |
| Marketing | Personalized promotional content, bonus offer targeting | Yes — opt-in consent required |
You may manage your cookie preferences through the cookie consent banner displayed upon your first visit to the Platform, or by adjusting your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the Platform.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Jiliss. To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14.
You have the right to be informed about how your personal data is collected, used, stored, and shared. This Privacy Policy fulfills that obligation.
You may request a copy of the personal data Jiliss holds about you, along with information about how it is being processed. We will respond to access requests within fifteen (15) business days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You may update basic account information directly through your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and AMLA regulations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your rights override those interests.
You may request a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible and where processing is based on consent or contractual necessity.
If you believe Jiliss has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through the NPC's official complaint process.
If Jiliss discovers that personal data has been collected from an individual under the age of 21, we will immediately close the associated account, delete the personal data collected, and void any transactions made. If you are a parent or guardian and believe your child has registered on the Platform, please contact us immediately using the details in Section 14.
Jiliss employs age verification procedures during the registration process and may request additional documentary proof of age at any time. These measures are in place to protect minors and to comply with our obligations under PAGCOR's responsible gaming framework.
Jiliss primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, including cloud infrastructure providers and identity verification services.
Where such international transfers occur, Jiliss ensures that appropriate safeguards are in place to protect your personal data, including:
By using the Jiliss Platform, you acknowledge and consent to the transfer of your personal data to service providers outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.
Jiliss reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how Jiliss protects your personal data. Your continued use of the Platform following the posting of any amendments constitutes your acceptance of the revised Policy.
Jiliss has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO using the following details:
📧 Data Protection Officer
[email protected]For data privacy requests, access requests, and DPA-related concerns.
📧 General Support
[email protected]For account issues, payment queries, and general platform support.
We aim to respond to all data privacy requests within fifteen (15) business days. For complaints that cannot be resolved directly with Jiliss, you may escalate your concern to the National Privacy Commission (NPC) of the Philippines through their official channels.
Six pillars of data protection built into every layer of the Jiliss platform
Every connection to Jiliss is protected by SSL/TLS encryption. Your personal details, payment information, and gaming activity are never transmitted in plain text.
Jiliss processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 and the guidelines of the National Privacy Commission.
Your personal information is never sold, rented, or traded to advertisers or data brokers. We share data only where legally required or strictly necessary to operate the Platform.
Jiliss has a registered Data Protection Officer who oversees all data privacy matters and is your direct point of contact for any DPA-related concerns or access requests.
We keep your data only as long as legally required. Once the retention period expires, your data is securely deleted or anonymized following NPC-approved disposal procedures.
Access, correct, delete, or port your data at any time. Jiliss responds to all data privacy requests within 15 business days and supports your right to escalate to the NPC.
Your data is protected, your games are fair, and your withdrawals go straight to your GCash or bank account. Join thousands of Filipino players who trust Jiliss for their online gaming. Must be 21 years or older to register.
⚠️ 21+ only. Please play responsibly. Visit our Responsible Gaming page for tools and support.